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My touchpad isn't working properly

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#1 noodle

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Posted 30 May 2016 - 01:25 AM

My touchpad isn't working properly.Help!
I have a Toshiba Satellite with windows 8.1.As I turned it on everything was OK but after a minute or so my touchpad stopped working,it doesn't move it will scroll and click but without the cursor moving.I figured that it actually works but I have to double tap the touchpad and then move but after I stop it won't work again and I have to double tap it every time to move it and it makes things very hard.I tried restarting it and turning it off and then on again and just after it goes on the touchpad works fine but again after a moment it stops.What should I do?
Update: I also tried disabling and then enabling it but it doesn't work.

You should follow these steps:

1. Turn your laptop OFF completely, not Restart!. Then turn it on.

2. Try pressing the FN + F5 button (It works for the Toshiba Satelite of a friend though I don't know if this should be valid for all Toshiba Satelite models)

3. Control Panel > Mouse > Device Settings, where you have the option to either Enable or Disable your touchpad. If it's enableD, disable it, restart your computer and then enable and apply

If that doesn't fix the problem and you happen to have Windows 8 , check the touchpad settings. Go to the Start menu or the Windows 8 search charm and type mouse settings. Select Change Mouse Settings (there are other options that are very similar, so pick the one with that exact wording). Once in the dialog box, click the tab that seems to be for your touchpad (the name varies from model to model). Make sure that everything is enabled. If there are setting buttons, make sure that everything is on.

I don't believe that it's a driver problem but as last resource, there is some possibllity that your driver has been auto-updated and the new version is not working correctly. So look up the original driver in your installation DVD and reinstall it.

If none of these suggestions work, you've got a hardware problem. Assuming you're not ready to try this sort of repair yourself, you have two options: You can send the laptop to a shop for repairs, or you can buy a small, wireless mouse and use that in its place.


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#2 SouthernComfort

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Posted 01 June 2016 - 12:39 PM